Lightning sessions: “Are you talking to me?” Knowing your audience and why it matters.

In this quick Lightening Session, we’ll be chatting about how to get to know your donors and your audience at scale.

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Talk Details

In this quick Lightening Session, we’ll be chatting about how to get to know your donors and your audience at scale. You’ll learn a few key take aways to better engage donors and get them excited about the work you make possible together.

Key learnings from this session:

  • Why encouraging a two way conversation leads to better engagement and donor experience.
  • How to implement these within the work you’re already doing.
  • A few key tips to make this as successful as possible.

Speakers

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Telephone best practice from the UK, NZ and Australia

Dan Turner works across major telephone acquisition programs in multiple countries and will provide a perspective on what works and what should be avoided, with a particular focus on best practice for compliance and donor experience.

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£18.75

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