How to Train Skilled and Confident F2F Fundraisers

In this powerful and deeply practical session, Cam St-Omer Donaldson draws on her experience training over 5,000 fundraisers to unpack the essential ingredients of impactful face-to-face fundraising training.

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Talk Details

What does it really take to train a confident, skilled fundraiser? In this powerful and deeply practical session, Cam St-Omer Donaldson draws on her experience training over 5,000 fundraisers to unpack the essential ingredients of impactful face-to-face fundraising training.

You’ll learn why storytelling and active listening are just as important as compliance, and how to create a training environment that builds confidence as much as it teaches skills. Cam explores the role of empathy, motivation, and mindset, showing how pre-training preparation and real-world connection can transform both fundraisers and results.

Expect to walk away with:

A confidence-boosting daily routine for fundraisers (that works for you, too).
Tips to make roleplay more impactful (and less cringe).
A breakdown of the “competence ladder” and how to use it to inspire development.
Creative ways to make compliance human and values-driven.
Ideas to make your training collaborative, reflective, and genuinely empowering.

Whether you’re managing campaigns, delivering training, or just looking to strengthen your approach to developing fundraising teams, this session will reframe how you think about confidence, communication, and connection. Because when fundraisers feel inspired, they inspire supporters—and that’s where the magic happens.