Session

Sami and Jenna will talk you through how they built a supporter experience team from scratch, and what they focus on today.

This session will take you through what you need to know about your brand to connect, stand out, drive impact and increase funds.

After what feels like 10 years since #BAMEOnline (it has been four months), curator Martha Awojobi catches up with two speakers from the conference to discuss whether anything has really changed since #BAMEOnline.

In this bite-sized session, David Amos Reeves, a founding member of the Experience Hub, introduces key concepts like customer engagement, experience, journeys, and stewardship.

This session looks at simple ways to integrate AI into your existing work.

Your community will stand by you – even when times are tough. But how do you inspire them to make sure they will?

This session will examine the order in which charities should undertake work to ensure they get the best possible results.

In this session, I’ll be discussing why it’s important to keep the cause a priority when scaling your virtual event and how this led to the success of Miles for Refugees.

Join us for an insightful session navigating the evolving landscape of social media channels amidst emerging platforms like Threads and the potential shifts on Twitter. Discover how to strategically allocate your efforts amidst this dynamic landscape.

The dream is that a we speak to a supporter about all the different ways they can support us? But how can we do that when X needs to “own” the relationship and how do we incentivise, reward and evaluate?

Whose job is it to fix the power imbalance between grant-makers and grant-seekers?

In this session, we’ll explore why increasing numbers of charity workers are unionising in order to tackle these problems together, and hear examples of where collective action has benefited not only workers, but the organisation as a whole.

In this session, we’ll reveal the findings from in-depth interviews with 20 people inside companies —from shareholders to marketing assistants—on why their company gives, and just as importantly, why they stop.

Join Jonathan for this session where he will talk through his recent study of the personal statements of over 250,000 event participants and what he discovered about the motivations of fundraisers and charities especially during the Covid-19 crisis.

During this session, we’ll highlight examples of when we’ve been impressed by authentic leadership and highlight occasions when it’s been needed.

Whilst virtual events have been the saviour of the pandemic for some charities, it is the return of live events which has what helped Muscular Dystrophy UK (MDUK) bounce back.