Associate Director of Global Engagement and CX
Anna Hessenbruch
Anna Hessenbruch is a career charity professional who recently took the leap over to the private sector. She is currently Associate Director of Global Customer Engagement and CX at Novo Nordisk, and former Head of Customer Engagement at Prostate Cancer UK.
My Previous Events
Customer Experience Maturity: From Beginner to Best-in-Class
In this session, Anna and David will take you through their journey developing a customer experience maturity model to help an organisation articulate how they are performing in this important approach.
