Donna Walker
Head of Register Services
Donna Walker is a customer experience professional with over twenty years’ experience in customer service. She has spent the last decade working within the charity sector, where she has focused on delivering compassionate, customer focused services that meet complex customer needs. Donna brings practical insight into building trust and embedding empathy at the heart of customer experience.
My Previous Events
On Demand
Supporter Experience Conference 2026
The Supporter Experience Conference — the only place you’ll learn how to crack the code to supporter engagement and create memorable experiences!
One customer, many teams: How teams across Anthony Nolan are creating a cross-organisation approach to customer experience
An honest discussion on breaking down silos, building a shared customer experience approach, and creating more personalised, collaborative ways of working across the organisation.