
Head of CRM
Paul Taylor
Now in my 6th year at JustGiving, I am responsible for both Charity and Consumer facing CRM activities and making sure we are delivering the right messages at the right times, to the right audience. I’ve worked in CRM for over eleven years, in a variety of sectors, primarily focusing on email marketing. When I’m not working, you’ll most likely find me planning my next trip or out hiking back in my native Scotland.
My Previous Events

On Demand
Digital Fundraising Conference 2025
Get access to all the session from Digital Fundraising 2025 on demand!

Building your stewardship programme from the ground up with JustGiving
Join this session to learn how to optimise your charity’s emails to make them count. In this session, JustGiving’s Head of CRM, Paul Taylor will take you through planning, building, crafting and sending the perfect email.

Digital Fundraising Conference 2025
Cut through the noise, remove overwhelm, and learn the tools, tactics, and strategies to grow your digital fundraising. Join the UK’s largest virtual Digital Fundraising Conference on July 3rd 2025.

Building your stewardship programme from the ground up
In this session, JustGiving’s Head of CRM, Paul Taylor will take you through planning, building, crafting and sending the perfect email. Whether you’re new to email stewardship or a seasoned pro, discover the insights, tips, and tools to apply to your charity’s emails and drive performance.

Individual Giving Conference 2024
Feeling burnt out by the ever-changing fundraising landscape? Join the Individual Giving Conference 2024 to recharge your strategy! Learn from sector experts, discover opportunities to retain supporters, and optimize your giving programs. Register now to elevate your fundraising!

Cutting through the noise of email marketing
Join Amy, Paul and Emma from the JustGiving CRM team for a discussion on email marketing where they will show three of their all-time favourite emails. and tell you why they love them.
