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Sally Dixon

Bio

Sally is the Customer Research Manager at Prostate Cancer UK, where she helps the organisation better understand their supporters’ needs, behaviours and motivations through quantitative and qualitative research. She most enjoys speaking directly to Prostate Cancer UK’s supporters and turning those conversations into improved experiences.

Having worked in customer and market research for 14 years across a number of industries and countries, Sally’s focus is now on the charity sector and aiming to improve the processes, products and services available.

Events

Measuring Supporter Experience - A quantitative and qualitative approach

This talk will take you through two key measures of supporter experience; the Customer Engagement Score, and Customer Loyalty Survey.

QTY 20.00
Supporter Experience Conference
QTY 80.00

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