Vinay Parmar

Vinay Parmar is Managing Director of Customer Whisperers and an internationally recognised keynote speaker on customer experience, trust, and loyalty. With more than 30 years of experience across multiple sectors, he helps organisations understand how the moments they create shape the memories people keep, and how those memories drive future behaviour. Known for his engaging storytelling, practical insight, and commercially grounded perspective, Vinay brings real world leadership experience to every stage he steps onto.