Strategic transformation: of and with the team
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Talk Details
Sheffield Hospitals Charity has undergone significant changes over the last 12months, including turning around a demotivated team with fractious relationships, to one that is benchmarking well in the staff survey and working to a collaboratively developed strategy.
I’ll share how I led these changes as a first-time CEO; why the team was the priority for me; where, with hindsight, I might have done things differently; and ultimately, how levels of satisfaction of employees have shifted from <10% to >80% in many areas within the staff survey.
Key learnings from this session:
- The importance of benchmarking
- The little things that shape culture
- Holding your nerve when you’re unpopular
Speakers
Beth Crackles
CEO
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