Telephone best practice from the UK, NZ and Australia

Dan Turner works across major telephone acquisition programs in multiple countries and will provide a perspective on what works and what should be avoided, with a particular focus on best practice for compliance and donor experience.

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Talk Details

What is best practice for telephone fundraising? What can our international perspective teach us about the best way to drive success, and compliance. Dan Turner works across major telephone acquisition programs in multiple countries and will provide a perspective on what works and what should be avoided, with a particular focus on best practice for compliance and donor experience.

Key learnings from this session:

  • What strategies maximize ROI via the telephone
  • What International markets can teach us locally
  • How to deliver best practice compliance and donor experience

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