100,000 donors 12 months on, a look at 12 months of retention data
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Talk Details
At the 2024 F2F conference we looked at 10 KPI’s that influenced No Show Rate (NSR). In this session we look at the same data set but 12 months later exploring how those same KPI’s influenced the 12 month retention of donors.
Key learnings from this session:
- KPI management and the impact / influence on retention of donors.
Speakers
Liam McEntegart
Client Services Director
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