Ready? Let's go: journey mapping and other practical tools to help you launch your plan
In this session, Craig shares some of the Supporter Experience Collective’s tools and tips to take your journeys from paper into the real world.
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Details
In this session, Craig shares some of the Supporter Experience Collective’s tools and tips to take your journeys from paper into the real world.
Using examples from clients and our research, we’ll guide you step-by-step on how to make your plan a reality.
We’ll look at mapping, stakeholder engagement, prioritisation and other tools that can help you.
Key learnings from this session
- The power of moment mapping to break your journey into manageable pieces.
- How to prioritise your key experiences and implement them.
- Tips to engage stakeholders and get your journeys launched.
Speakers
Speakers are added to our events as we receive their details and are updated continuously. These events achieve the goals set out in our EDI commitment.
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