Welcome to the AI in Fundraising Collection

Lucy, as Chief of Staff to Richard Parker, the new Mayor of the West Midlands, elected in May 2024 knows what it’s like to move from campaigning to governing and also what it’s like to receive thousands of invites and requests for meetings. She’s got thoughts and she’s happy to share!

This session delves into the implications of the recent general election and the new labor government, providing practical tools and insights for online engagement and relationship building.

It’s natural to want to be inclusive, yet often, we may not realise where we fall short or how to improve. That’s why Proud Changemakers is here – to share practical strategies for expanding your outreach and ensuring that your fundraising campaigns and communications truly resonate with the LGBTQIA+ community.

In this session, Ali emphasizes the significance of fostering and preserving efficient cross-departmental relationships.

In this session Caroline shares her thoughts on the value of identifying, aligning and working alongside your star supporters and what this partnership – if done well – can bring to your organisation.

In today’s multifaceted professional environment, mastering diverse communication styles is not just an advantage—it’s essential. I invite you to join me for a session designed to elevate your communication skills to new heights of effectiveness and inclusivity.

In this session, Leadership Coach and Inclusive Recruitment Consultant Ceri Sunu will show you how to do interviews in a way that actually tests candidate’s competencies fairly, so you can throw out the crystal balls, spidey senses, and any other gut-feel decisions that are currently dictating who joins your team.

This session covers Hampshire and Isle of Wight Air Ambulance’s journey so far, and the challenges, pitfalls and unexpected benefits the charity found along the way.

Join Sami, Lynda and Tash as they discuss tips, ideas and examples taken from the wealth of best practice shared on SOFII’s inspiring website.

In this bite-sized session, David Amos Reeves, a founding member of the Experience Hub, introduces key concepts like customer engagement, experience, journeys, and stewardship.

In this session, Craig shares some of the Supporter Experience Collective’s tools and tips to take your journeys from paper into the real world.

In this session, Anna and David will take you through their journey developing a customer experience maturity model to help an organisation articulate how they are performing in this important approach.

Delve into the world of donor touch points, the essential interactions and communication channels that charities employ to connect with their donors.

In this session, Nikki and Michelle will give you a practical guide that will help you take the first steps on your organisation’s journey of investing in supporter experience. You’ll hear some simple steps to get you started and advice on where to focus your time and effort to uncover some easy wins and demonstrate the value of supporter experience to your organisation.

In this session you’ll here about Mind’s supporter journey mapping programme, a piece of work we started out on in 2022. We’ll share some tools and templates that we used to help us, what we’ve learned about working together along the way and what that means for what we do next.