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Welcome to the Charity Digital Skills, Innovation & Tech Collection

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Charity Digital Skills
Using digital to secure a long term relationship with supporters: The Second Gift challenge
In this session, we will explore the challenges faced in creating multiple interactions with supporters, and focus on both ways of working and products that can increase the chances of someone coming back to give again.
The state of digital fundraising today
This session takes stock of where we are now: what’s still working, what’s stalling, and what’s coming next.
Building your stewardship programme from the ground up with JustGiving
Join this session to learn how to optimise your charity’s emails to make them count. In this session, JustGiving’s Head of CRM, Paul Taylor will take you through planning, building, crafting and sending the perfect email.
Elevating Supporter Experience with AI: Practical Tools to Free Up Time and Deepen Relationships
In this practical and inspiring session, Craig Linton will showcase how AI is transforming the supporter experience, building on insights from the Supporter Experience Collective and his latest venture, Charity Elevate AI.
Scope’s digital-first supporter experience programme
This session will share the tactics, tools and tips, as well as the cultural transformation at Scope, that helped them put the supporter experience of the heart of everything they do.
Following the Audience, Not the Target: RNIB’s journey to Supporter Engagement
This session will explore the mindset, methods, and tools that made this transformation possible, and how you can apply the same principles to drive deeper audience engagement in your organisation.
How to use LinkedIn Strategically to Corporate Fundraise
This session will introduce you to how LinkedIn can help you overcome these challenges by tapping into an already gathered audience of corporate donors.
Integrated fundraising – the journey from giving to raising
This session will focus on the links between online giving and peer to peer platforms, and also explore the value of master data management.
Fundraising Innovation
Number and Colours – How to use visual data to gain buy in
In this informative session Magid, the director of data at Catch22 and co-founder of the charity-specific AI platform CauseCompanion AI, will show you how to use dashboards to bring your data to life.
Democratising innovation: why creating change is for everyone
In this inspiring plenary, Anne will share her personal journey of failure and success, illustrating that innovation is about persistent learning and adaptation. From her unique experiences, like fundraising in a bin bag dress and living penniless for 9 months, to her years of pioneering new propositions in charity fundraising, Anne’s stories highlight the importance of resilience, community, and the willingness to embrace failure as a stepping stone to success.
Trailblazing Trustees: Driving Innovation through Your Board – Panel discussion
We will discuss all aspects of innovation from the perspective of 3 trailblazing Trustees.
Turning insight into ideas
We will share a clear process and practical exercises you can use to come up with insight-led ideas. We’ll discuss common ideation mistakes and how to fix them, and help you bridge that gap between information and inspiration.
Conversational AI: Opportunities, Risks, and Open Questions
This session will provide a brief history of the recent wave of large language models, illuminate some of their intriguing capabilities, and provide a broad overview of the social and ethical questions that they raise as they become part of mainstream human-computer interaction. Drawing upon her extensive experience working at the intersection of ethics, cognitive science, and AI, Winnie will provide a critical insight into how we might critically evaluate the role of conversational AIs in our lives.
How much will it raise? How to budget for and measure innovation
Learn how to approach innovation in fundraising with realistic strategies, from building a business case and forecasting income to setting measurable milestones and embracing ‘positive failure.
Bringing innovation out its silo into day to day
In this session, with UNHCR, we’ll consider how innovation can be embedded into daily delivering helping you and your organisation build an experimentation culture that comes without huge cost.
Survive or Thrive? Changing the Game with AI
In this session, join John Roberts to explore how charities – big and small – are leveraging the latest, AI-based tools to drive change – for the better – in a persistently challenging climate.
Fundraising Tech
What’s next in events fundraising?
This session looks at simple ways to integrate AI into your existing work.
Panel discussion: AI and the nonprofit sector
In this session Simon Scriver, Cherian Koshy, Tereza Litsa and Matt Radford discuss the role of artificial intelligence (AI) in the nonprofit sector, specifically focusing on vulnerability management.
Reimagining Fundraising – How to Unlock More Gifts with AI
During this session, we’ll be exploring how ambitious, forward-thinking charities are harnessing artificial intelligence to drive further successes right across their IG programmes.
CharityBI: automate admin, centralise data and save loads of time!
CharityBI is helping charities save loads of time, centralise their supporter data, build data confidence, reduce costly human errors and ultimately deliver brilliant supporter experiences. Join us to learn more.
Getting the Most From Canva
In this session I will share tips to set up your brand in Canva, and create templates that can help retain brand identity while also saving you and your team time.
AI and Machine Learning to revolutionize fundraising
Join us for our sesion as part of Fundraising Tech, where we’re spilling the secrets on how we’re using cutting-edge tech like AI and Machine Learning to revolutionize the fundraising scene.
Beyond the Like Button: Cracking the £1 million code with Dementia UK’s Facebook fundraising strategy
Tune in as GivePanel’s Head of Customer Success, Jill O’Herlihy, engages in an insightful conversation with Dementia UK trailblazers, Virtual Events Manager, Lucy Brown, and Virtual Events Executive, Lucy Canning…
Becoming confident with contactless giving
In this session, you’ll be joined by the experts at JustGiving and LibertyPay to give you the confidence to get started with contactless giving.