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Welcome to the Charity Digital Skills, Innovation & Tech Collection
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Become a member to gain unlimited access to our extensive content library, packed with valuable resources and insights on fundraising. Plus, stay ahead of the curve with free entry to all our upcoming events.
Charity Digital Skills
The view from HR on digital skills development
Learn how skills audits, targeted training programs, and AI tools are enhancing digital capabilities and streamlining supporter relationships.
Developing the Skills to be User-Led
It’s essential to properly consider the needs of stakeholders and users in digital activities from the outset of a new product or campaign, yet we know user-engagement remains a consistent challenge for charities, with the 2024 Charity Digital Skills report highlighting that 48% of charities either consider themselves poor at user research or conduct no user research at all.
Growing roots and branches of leadership digital skills
This session will cover how digital knowledge and confidence is shared with leaders across the Wildlife Trust federation. Covering different approaches to ensure engagement, value and strategic links across the many different contexts of the Trusts, Alice will talk about the workshops, resources and governance of supporting leaders around digital.
Developing great community management skills
Don’t overlook the power of a strong community. Learn what skills you need and why setting boundaries is important for you and your team.
An introduction to AI – Helping Charities prepare today, for tomorrow
This user-friendly session is aimed at charity professionals, breaking down the basics of Artificial Intelligence (AI). Victoria will focus on boosting awareness, knowledge, and confidence in using AI to benefit charitable organisations and activities. She will also will address potential risks and ethical considerations, ensuring responsible AI use.
EDI and digital skills – what everyone needs to know
Join Tree Hall as she uses her lived experience as a late-diagnosed AuDHD (autistic & ADHD) adult to bring to life the need for inclusive digital design, the positive impact it has, and as she shares some of her own digital strategies and tools for thriving at work.
Key data skills for charity impact
Join DataKind UK to explore new ways to get to grips with your data in order to better understand your audiences, evaluate what’s really working, and engage your team. Learn how to ask the right questions of the data you collect, ways to share and translate your outcomes that are accessible for your whole organisation, and the next steps to take to build your team’s data skills
Testing fast and cheap – how to build learning and innovations into your fundraising campaigns
In this session we will be discussing all of the different ways that you can build learning and innovation into your campaigns. We’ll cover how to test new concepts, different activation methods and different stewardship tactics so that you can learn the best approaches in real time.
Fundraising Innovation
Returning to F2F: How to relaunch and expand
In this session Alan will cover the highs and lows of relaunching F2F, what went wrong, what we learnt, key learnings you can take away and one thought for the future.
Digital Payment Revolution – How ApplePay, GooglePay and Co. will change face-to-face fundraising forever
Give your donors the choice: The power of digital payment options and how they are ushering in a new era for face-to-face fundraising.
How can we make Direct Dialogue even better?
We will explore theory and practice to present a new model that will raise more money and recruit more supporters by reducing the ‘Sorry but no thanks’ from our conversations.
IWITOT: Corporate Partnerships Edition
Darion & Lisa share the corporate & charity partnerships that they loved and why.
ESG panel discussion: what is it, and what you need to do
The panel session highlights the significance of ESG (Environmental, Social, and Governance) in corporate charity partnerships.
DHL and Teach First – building transformational partnerships
This session is a case study about what an effective transformational partnership looks like and the story of how we got there.
Fundraising Tech
Improve your online donation checkout: Metrics wins & fails from JustGiving
In this session, we’ll share four A/B tests we implemented to our online donation flow and ask you to guess whether each one was a win, loss or draw!
Building an organisation to attract and retain supporters with a Mobilisation Model
Join The Children’s Society and Engaging Networks as they present insight and case studies showing the power of Digital Mobilisation; growing lists, attracting gifts and delivering campaigning success.
How to TikTok for NGOs
Understand what makes TikTok unique and how to use the platform to reach new audiences.
Native Facebook Challenges: A Game-Changer?
This year, GivePanel helped Meta to develop Facebook Challenges natively within the platform.
How WaterAid used Strava to springboard to Swim Marathon success
Alice will be joined by Lizzie Griffiths, Senior Events Fundraising Officer at WaterAid, to discuss their use of the Strava integration in their Swim Marathon Campaign and how this helped their supporters fundraise by swimming an incredible 2,918 miles.
Email Marketing 101: How to launch and grow an email marketing programme that isn’t boring
In this 20-minute session, Alex will dive into the email marketing fundamentals. In less time than a doom-scrolling session on Twitter, you’ll have the new skills and confidence to launch an email programme that builds relationships, increases donations — and isn’t boring.
How to Create Accessible Social Media
This session will outline the easy practices you can implement to ensure the content you produce and the way you deliver it on social media is accessible for everyone, including disabled users.
Thinking Big – How to run a successful fundraising campaign as a small charity
We shall cover steps to overcome the barriers to getting started, lessons learned along the way, the components of success and how the charity was able to build a connection with the local community.