Communicating well with bereaved supporters

This session, presented by the National Bereavement Service (NBS Bereavement Services: Free Support for Bereaved People) will raise delegate awareness and understanding of bereavement, grief and loss. The session will provide content that will enhance best practice when working with bereaved people. Those attending the training will be supported to reflect on the nature of sensitive conversations that they may have with bereaved people who may be donating in memory of someone who has died, or those who are leaving a legacy, perhaps due to a life-limiting or terminal diagnosis.

This session is suitable for anyone in the charity fundraising sector who is supporting and communicating with people who are living with bereavement.

Agenda

• Overview of Bereavement, Grief and Loss
• Improving Communication with Bereaved People
• Signposting and Supportive Resources
• The Importance of Resilience & Self-care

At the end of the session, in addition to gaining insight and knowledge, you should feel more comfortable and confident engaging in sensitive conversations with empathy, compassion and care.