One of the most challenging parts of managing people is being able to initiate conversations around sensitive topics. Managers who avoid difficult conversations risk undermining their own position and potentially losing credibility with their team. Being able to tackle contentious issues in a balanced, calm and consistent way is a valued skill which can help promote productivity, employee engagement and a better managed workforce.

This webinar will explore:

• What is a difficult workplace conversation
• Why we need to have them
• Ways to make these discussions more effective