Strategic transformation: of and with the team with Beth Crackles

Strategic transformation: of and with the team

Discover how a first-time CEO transformed team culture, improved staff satisfaction from under 10% to over 80%, and developed a collaborative strategy, with insights on benchmarking, shaping culture, and leading through challenges.

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Details

Sheffield Hospitals Charity has undergone significant changes over the last 12 months, including turning around a demotivated team with fractious relationships, to one that is benchmarking well in the staff survey and working to a collaboratively developed strategy.

I’ll share how I led these changes as a first-time CEO; why the team was the priority for me; where, with hindsight, I might have done things differently; and ultimately, how levels of satisfaction of employees have shifted from <10% to >80% in many areas within the staff survey.

Key learnings from this session:

  • The importance of benchmarking
  • The little things that shape culture
  • Holding your nerve when you’re unpopular

Speakers

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