Ways of working: the skill of learning skills
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Talk Details
Struggling with adoption of a new technology? Want to embed digital skills and overcome resistance to change but not sure where to start? Join Kim’s session to learn about building user communities and feedback loops into an effective digital skills programme.
We will look at how to gather data and identify gaps, communication methods, ways to use existing channels to maximise adoption and some change management principles to incorporate. One specific example we will be looking at is the rollout of Copilot 365 licences in a phased approach. All of these tips and tools are low cost and easy to implement. Adoption doesn’t have to be expensive – and we will look at an ROI report from the Copilot trial as a way to demonstrate business value and secure funds for scaling up.
Key learnings from this session:
- Learn some simple, low-cost ways to accelerate the learning curve and embed skills
- Learn some change management principles to guide you in the journey
- Learn how to use data to identify knowledge gaps and measure success
Speakers
Kim Lewry
Senior Programme Manager
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