
What does it take to be customer centric
Join us for an illuminating session as we delve into the essential elements of building a truly customer-centric organization.
Join us for an illuminating session as we delve into the essential elements of building a truly customer-centric organization.
Become a member to gain unlimited access to our extensive content library, packed with valuable resources and insights on fundraising. Plus, stay ahead of the curve with free entry to all our upcoming events.
Join us for an illuminating session as we delve into the essential elements of building a truly customer-centric organization. Titled “What Does It Take to Be Customer Centric,” this session will equip you with invaluable insights and practical strategies gleaned from both within and outside your sector.
Throughout the session, we will embark on a comprehensive exploration of the key pillars necessary for achieving customer centricity. From understanding customer needs to fostering trust and loyalty, from optimizing employee experience to embracing continuous improvement, we’ll uncover actionable steps and best practices to guide your organization towards customer-centric excellence.
Led by industry experts, our discussions will encompass real-world examples, case studies, and proven methodologies to help you navigate the journey towards customer centricity effectively. Learn how to identify and prioritize customer needs, nurture advocates, and overcome challenges and resistance along the way.
Speakers are added to our events as we receive their details and are updated continuously. These events achieve the goals set out in our EDI commitment.
Past event - Thursday 19th June
Join the UK’s only conference designed to upskill, inspire – and destress – community fundraisers.
Happening online Thursday June 19th 2025.
Past event - Thursday 3rd July
Cut through the noise, remove overwhelm, and learn the tools, tactics, and strategies to grow your digital fundraising. Join the UK’s largest virtual Digital Fundraising Conference on July 3rd 2025.
12:00 Thursday 24th July
If you’re ready to improve supporter relationships and move beyond transactional communication, this session is for you.
CFRE Points: 1
11:00 Wednesday 10th September
This is an excellent opportunity to connect with fellow fundraisers, share ideas, and explore how Fundraisers in Ireland can work together.
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