Jenny West
Interim Head of Stewardship and Operations
Jenny West is an experienced leader in high‑value stewardship and engagement, driving long‑term philanthropic and partnership income for charities. She currently leads the Stewardship and Operations function for Philanthropy and Partnerships at the British Red Cross, where her team delivers data‑led, rigorous research and due‑diligence processes alongside highly personalised stewardship approaches to strengthen partnerships and unlock transformational gifts.
Jenny brings expertise in designing compelling donor experiences, aligning communications, insight and delivery to maximise supporter experience. Across her previous roles at Comic Relief, the NSPCC, Macmillan Cancer Support and the University of East Anglia, she has consistently combined personalised relationship building with robust systems, data and infrastructure to grow income, strengthen partnerships and deliver lasting organisational impact — a balance she describes as part magic, part machine.
My Previous Events
On Demand
Supporter Experience Conference 2026
The Supporter Experience Conference — the only place you’ll learn how to crack the code to supporter engagement and create memorable experiences!
Beyond the Ask: Building High-Trust Relationships in Philanthropy and Trust Fundraising
This session explores how charities can build stronger trust and philanthropy relationships, from early engagement and compelling cases for support to meaningful stewardship and long-term partnership.