Steven is an experienced researcher and communication strategist with 25 years in the field, the last 15 of which have been working primarily with charities in the UK, Europe and Australia.

Prior to Beautiful Insights, he worked extensively in communication agencies, helping guide the development of successful campaigns and brands. Central to this role was understanding the use of research in the creative and innovation process, and how brands can build strong emotional connections with audiences. He also worked client-side, with senior fundraising roles in Australia and the UK.

Based in Bristol, he is a trained qualitative researcher and cultural analyst and former chair of the Institute of Fundraising’s Insight Committee.

Spokesperson for/expert in: qualitative research, research for effective creative development, supporter/consumer motivations, communicating insight, fundraising, internal communications