Optimising your online donation journey

Join digital fundraising expert Vicky Reeves, in this insightful session, revealing how charities can significantly boost their online donations in today’s competitive landscape. Through practical examples drawn from goDonate’s work with some of the UK’s leading charities—including NSPCC, Marie Curie, Battersea and The Royal British Legion – Vicky will share best practices, learnings and actionable advice to help your organisation increase donor engagement and optimise each stage of the online donation journey.

With focus on the improvement of online donations, and from keeping abreast of latest trends, Vicky will also offer insight and advice on how charities can stay relevant within the continuing evolution of online giving. From digital wallets to cryptocurrency donations, Vicky remains current with technological trends and developments in the e-commerce world ensuring they are suitably applied to the charity sector.

From this session you’ll discover how to increase your average donation value, encourage regular giving, improve marketing consent rates, and create more successful campaigns; all through carefully crafted online donation experiences. With real-life success stories and hands-on tips, you’ll leave equipped with ideas and techniques to elevate your digital fundraising efforts, creating a more compelling journey for your supporters and maximising income for your cause.

Key learnings from this session:

1. Optimise the Online Donation Journey
   Learn actionable strategies to enhance every stage of the online donation process, including increasing donor engagement, improving user experiences, and maximising average donation values.
2. Boost Regular Giving and Consent Rates
   Discover techniques to encourage recurring donations and improve marketing consent rates, ensuring sustainable and impactful growth in your charity’s digital fundraising efforts.
3. Leverage Real-Life Success Stories for Practical Insights
   Gain valuable insights from goDonate’s work with leading charities like NSPCC, Marie Curie, Battersea, and The Royal British Legion, offering proven practices and innovative ideas that can be tailored to your organisation.