What's in a name: Supporter, customer...a 10 minute short
In this bite-sized session, David Amos Reeves, a founding member of the Experience Hub, introduces key concepts like customer engagement, experience, journeys, and stewardship.
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Details
In this bite-sized session, David Amos Reeves, a founding member of the Experience Hub, introduces key concepts like customer engagement, experience, journeys, and stewardship.
The session emphasizes the importance of balancing product-centered and customer-centered approaches in organizations.
It explores the power of storytelling and the need for a person-centered approach.
The Experience Hub’s mission is to help charities become more audience-centric and provide tailored support.
Speakers
Speakers are added to our events as we receive their details and are updated continuously. These events achieve the goals set out in our EDI commitment.
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