Welcome to the Supporter Experience Collection

Michelle will also talk you through six simple, easy to remember steps to help remind and show your donors and supporters the impact their support and generosity will make to your organisation.

This quick-fire session is all about the psychology of giving. With her 15 top tips in 15 minutes, Leah shows you just how to get inside your supporters’ brains to increase loyalty to your cause.

In this moving video, Freya Lewis speaks openly about her own experience and recovery from the attack and the invaluable support network that helped her through it.

In this session, Diarmuid McCleary talks about how he created a popular nation-wide fundraising campaign around a broken microwave that mysteriously appeared in his office one day!

This session will take you through what you need to know about your brand to connect, stand out, drive impact and increase funds.

This session will cover audience-led corporate partnerships and how to build an audience that knows, likes and trusts you.

Tessa Kelly of Habitat for Humanity and Matthew Guyer of Oxfam discuss how to build effective, sustainable corporate partnerships.

Employee engagement is the key ingredient to dynamic and lasting corporate partnerships. In this session, we will discuss impact sharing as a tool for attracting and retaining successful partnerships.

In this session, Charity Digital will take you through their top tips and tricks for rapid resilience on a budget. Join three members of their team who will take you through the three main areas you need to know about: social media, virtual events and the best platforms and tools.

In this session Ronan McCay talks about Children in Crossfire’s success with using Facebook groups for running virtual events, both before and during the pandemic.

Join Jonathan for this session where he will talk through his recent study of the personal statements of over 250,000 event participants and what he discovered about the motivations of fundraisers and charities especially during the Covid-19 crisis.