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Welcome to the Supporter Experience Collection

Unlimited access from £25.00 / month
Become a member to gain unlimited access to our extensive content library, packed with valuable resources and insights on fundraising. Plus, stay ahead of the curve with free entry to all our upcoming events.
Face to Face Fundraising: Lessons from our first year
In this session, we’ll share the lessons we’ve learned, mistakes to avoid and how we’ve kept retention high.
Working Quick, Working Slick: Online Donor Giving Insights
In the session you’ll also learn about broader insights and tactics used across the sector to maximise fundraising performance – many of which Dignity in Dying use to help drive their programme and can be easily incorporated into the work you do today!
Keeping the Supporter at the Centre
In this talk, I’d like to get us all thinking about the ongoing experiences people have with the charity/ies they choose to support shouldn’t be taken for granted.
Reaching donors in meaningful ways
Listen to how they’ve been fundraising during the cost-of-living crisis and join us to find out how Guys Gift made small changes to gain more donations.
The Cost of Living Crisis: A Behavioural Science Approach
In this session, we’ll unpack the research and find ways to align our work to acknowledge these important realities.
Masterclass: How to beat Zoom fatigue
Watch this webinar to find out how to do this with simple and effective way to wow your donors and colleagues with your virtual events.
Using digital marketing to punch above your weight
In this workshop I’ll be focusing on some top line tactical considerations around how to best utilise paid media, and the digital landscape, to maximise awareness, relevance and return on ad spend.
Developing Member Loyalty
In this session, Sarah will talk about how they trippled what their membership scheme raises, attracted new members and the impact on the wider organisation.
Embracing the new digital world
This session will be looking at how we at World Vision have adapted our events and communications over COVID to make ourselves more digital enabled, and the impact this has had on our ability to engage with supporters in new and varied ways at no increased cost.
Your stewardship toolkit: what are key elements when engaging with prospects and pledgers?
In this session you will learn about the key elements of successful legacy stewardship.
Why your charity’s legacy program isn’t working – and how to fix it!
We’ll share new data from legacy experts on why this is the wrong strategy and how you as a fundraiser and your organization can get your program back on track.
7 Tips to Launching a Legacy Program
This fast-paced session will share seven quick and easy tactics to help you launch a legacy program no matter what size organization you serve.
The Future of Virtual Events 2022 Research Insights
In this webinar we launched brand-new research into the impact of live virtual events, conducted in partnership with JustGiving, to discover what place virtual events have in fundraising programmes for 2022 and beyond; and how to overcome the common barriers like time and cost.
Masterclass: How to Use Virtual Events with High Value Donors
In this webinar, you will learn how virtual events can help you steward high value donors, including major donors and corporates. Nikki uses several examples of events to show and discuss elements that can be added to enhance event experience.
How can charity partnerships help companies?
This is a must-not-miss session for anyone looking to sharpen their corporate fundraising skills.
Masterclass: How to use virtual events to support multiple income streams
In this webinar, Fundraising Everywhere Co-Founder and Director, Nikki Bell, discussed Charity Virtual Events and how to use virtual events to support other income streams.