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Welcome to the Supporter Experience Collection
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Become a member to gain unlimited access to our extensive content library, packed with valuable resources and insights on fundraising. Plus, stay ahead of the curve with free entry to all our upcoming events.
5 tips for creating a successful fundraising event
Fiona shares her top 5 tips for creating a successful virtual fundraising event and how to stand out in a very crowded market place.
Supporter Experience
Lesley gives a whistle stop tour of supporter experience – what it is, why it’s important and how you can improve the supporter experience of your own donors.
How To Engage Your Board In 15 Minutes Per Month
6 Ways to Grow Donor Relationships with Capital Campaign Committees
How to Supercharge Your Charity Newsletter
This session looks at the importance of having a charity newsletter and how you can make yours better an more effective at engaging supporters and meeting your goals.
Nurturing Relationships Through Accessibility: How to Include People with Disabilities in Your Fundraising Efforts
You will get a peek into several practical tips you can use to get started in this accessibility journey.
Measuring Relationship Building, Perhaps the Most Critical Measure in Fundraising: It’s Not Just About the Money! Actually, It’s Mostly Not About the Money
What will you measure and why. Engaging board and staff in the process. The difficulty of doing this work. Your written relationship-building plan. Inviting your donors to share their philanthropic stories.
AI vs EI: Love isn’t about Checkboxes
You’ll learn about creative use of voices, what ‘designing for donors’ looks like and tons of tips, tricks and tactics you can start using tomorrow.
Community-Centric Fundraising
Join Michelle and Vu as they look at the history of philanthropy in the US.
Optimising your website for donations
In this session, Beate will talk you through how to optimise your website for donations, making it as easy as possible for those who want to give, to give.
Bridging the chasm – why fundraisers should be collaborating with the financeteam
A close working relationship means a better quality service to donors, both when applying for funding and when reporting on impact.
Values Taken Over / The Rise of Values
This session is all about the importance of values in fundraising. How can we leave behind donor-centric fundraising practices and focus our attention on the communities that our causes serve?
The Story Behind The Pink Hair
Michelle will also talk you through six simple, easy to remember steps to help remind and show your donors and supporters the impact their support and generosity will make to your organisation.
15 Donor Brain Hacks in 15 Minutes
This quick-fire session is all about the psychology of giving. With her 15 top tips in 15 minutes, Leah shows you just how to get inside your supporters’ brains to increase loyalty to your cause.
The Manchester Bombing: “What Makes Us Stronger”
In this moving video, Freya Lewis speaks openly about her own experience and recovery from the attack and the invaluable support network that helped her through it.