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Welcome to the Face-to-Face and Telephone Fundraising Collection

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Become a member to gain unlimited access to our extensive content library, packed with valuable resources and insights on fundraising. Plus, stay ahead of the curve with free entry to all our upcoming events.
Face-to-Face Fundraising
Digital Payment Revolution – How ApplePay, GooglePay and Co. will change face-to-face fundraising forever
Give your donors the choice: The power of digital payment options and how they are ushering in a new era for face-to-face fundraising.
How can we make Direct Dialogue even better?
We will explore theory and practice to present a new model that will raise more money and recruit more supporters by reducing the ‘Sorry but no thanks’ from our conversations.
We benchmarked 100,000 donors: here’s what we learned about attrition
Learn the top 10 things you can do today with your F2F campaigns that will lower NSR and impact long term retention of donors.
Face-to-Face Fundraising Conference 2025
The Face-to-Face Fundraising Conference is here, and it’s packed with everything you need to boost your face-to-face fundraising goals.
Face to Face Fundraising: Lessons from our first year
In this session, we’ll share the lessons we’ve learned, mistakes to avoid and how we’ve kept retention high.
Looking Back to Look Forward: What Will Change in Face to Face Fundraising
A brief analysis on how compliant fundraising was regarding COVID-19 safety measures, and how this can help organisations return safely and confidently after the this lockdown?
Telephone Fundraising
Audioliz: Using AI to manage call quality
If you would like to significantly boost your telephone fundraising efforts, I’ll demonstrate how with AI you can now empower your fundraising agents to become more effective and empathetic communicators.
Budgeting for F2F Success: an Amnesty International Case Study
Learn how Amnesty International have moved away from Excel to improve their budgeting and investment decision making.
Small tweaks of the dial: using the phone to elevate support experience and improve campaign efficiency
From Upgrade and Reactivation calls to the humble Thank You call; the phone has always been a great way to engage with supporters. In this session we’ll take you through how we’re using calling in our regular giving stewardship journey and what impact it is having.
Order from Chaos: How Oxfam Developed & Successfully Maintained In-House Telefundraising During Covid
I will help you to understand how to set up an inhouse telefundraising function, by demonstrating the challenges that existed when I pivoted Oxfam’s F2F programme to TM during Covid, and the significant opportunities this presented.