On Demand
Welcome to the Face-to-Face and Telephone Fundraising Collection
Unlimited access from £25.00 / month
Become a member to gain unlimited access to our extensive content library, packed with valuable resources and insights on fundraising. Plus, stay ahead of the curve with free entry to all our upcoming events.
Face-to-Face Fundraising
Safeguarding Fundraisers: What the New Code Requires
In this panel discussion, we’ll explore how the Donor Code of Conduct can help shape clearer expectations of behaviour and support wider conversations about safeguarding fundraisers across the sector.
On Demand
Face-to-Face and Telephone Fundraising Conference 2026
Exploring what’s next for face-to-face and telephone fundraising in a digital world.
How to Train Skilled and Confident F2F Fundraisers
In this powerful and deeply practical session, Cam St-Omer Donaldson draws on her experience training over 5,000 fundraisers to unpack the essential ingredients of impactful face-to-face fundraising training.
Mastering In-House F2F: From Setup to Success
This session, led by a seasoned global F2F specialist with experience across multiple international markets, will equip you with the essential tools and strategies to build a high-performing, results-driven team.
Opportunities and Challenges: How F2F Fundraising has evolved, adapted and faces the future
In this lively discussion we will cover how F2F fundraising has evolved and grown since it was pioneered by Greenpeace in Austrian in the mid-1990s; the challenges it has faced along the way and how it continues to innovate and grow globally.
Compliance for the modern F2F fundraiser
In this session we will share how our new video training modules have revolutionised the way fundraisers access compliance and charity content.
Telephone Fundraising
Phone call formulas: what’s a ‘good’ call & how to measure it
Whether you’re picking up the phone yourself or managing others who are, this session will leave you with a clear blueprint for what a great call sounds like, and how to create more of them.
Working in partnership with your Telemarketing agencies
I will provide you with insights that will help you establish meaningful dialogue and a successful way of working with your agency partners.
Maximising Telemarketing ROI – Infinity Loop
Our session will explore how to work in a collaborative cross-departmental way to unlock the full potential of your audience to create an infinity loop of value, breaking away from linear siloed campaign models.
The Digital Decrease: Where to find new leads
Join us for a panel discussion with digital and marketing leads from UK charities as they share their real-life experiences navigating the shifting digital landscape.
From attraction to conversion – how continuity drives success
In this session we will explore why continuity between recruitment and conversion is key
Keeping Donors for the Long Haul: How Great Supporter Experiences Reduce Attrition
By the end of the session, you’ll have practical ideas for integrating telephone calls into your supporter engagement strategy.
Telephone fundraising best practice: trends and insights for the future of phone calls
This session is designed to offer key insights to frame the conversations and sessions to follow.
Telephone Fundraising Conference 2025
The Telephone Fundraising Conference is here, and it’s packed with everything you need to boost your telephone fundraising goals.