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Welcome to the Charity Digital Skills, Innovation & Tech Collection

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Become a member to gain unlimited access to our extensive content library, packed with valuable resources and insights on fundraising. Plus, stay ahead of the curve with free entry to all our upcoming events.
Charity Digital Skills
Sneak Peek: Early Findings from 2025 Charity Digital Skills Report
Join Zoe Amar for a mid-survey snapshot from the 2025 Charity Digital Skills Report.
Making The Most Of Email Soft Opt-In Changes
In this session, we’ll break down what’s changed, what it means for your supporter acquisition and retention strategy, and what you could do next to start discussing soft opt-in in a way that’s smart, sustainable, and aligned with your charity’s values.
Engaging Gen Z: The future is crowdfunded
We will explore how younger donors are using GoFundMe as a way to respond to trends and news that they see break particularly via social media.
Beyond Meta: Building a Full-Funnel Digital Program with Pmax, Programmatic & Audio
In this session we show several case studies on how to evolve your digital programme to be less reliant on Meta, and have a wider fuller-funnel approach to planning digital campaigns that deliver better ROI.
Using digital to secure a long term relationship with supporters: The Second Gift challenge
In this session, we will explore the challenges faced in creating multiple interactions with supporters, and focus on both ways of working and products that can increase the chances of someone coming back to give again.
The state of digital fundraising today
This session takes stock of where we are now: what’s still working, what’s stalling, and what’s coming next.
Building your stewardship programme from the ground up with JustGiving
Join this session to learn how to optimise your charity’s emails to make them count. In this session, JustGiving’s Head of CRM, Paul Taylor will take you through planning, building, crafting and sending the perfect email.
Elevating Supporter Experience with AI: Practical Tools to Free Up Time and Deepen Relationships
In this practical and inspiring session, Craig Linton will showcase how AI is transforming the supporter experience, building on insights from the Supporter Experience Collective and his latest venture, Charity Elevate AI.
Fundraising Innovation
How To Create a Product Your Audience Loves (With Them)
Discover how Mental Health UK revitalized its Regular Giving Programme with an audience-first approach, creating a menopause-focused guide through expert insights and innovative testing methods.
Number and Colours – How to use visual data to gain buy in
In this informative session Magid, the director of data at Catch22 and co-founder of the charity-specific AI platform CauseCompanion AI, will show you how to use dashboards to bring your data to life.
Democratising innovation: why creating change is for everyone
In this inspiring plenary, Anne will share her personal journey of failure and success, illustrating that innovation is about persistent learning and adaptation. From her unique experiences, like fundraising in a bin bag dress and living penniless for 9 months, to her years of pioneering new propositions in charity fundraising, Anne’s stories highlight the importance of resilience, community, and the willingness to embrace failure as a stepping stone to success.
Trailblazing Trustees: Driving Innovation through Your Board – Panel discussion
We will discuss all aspects of innovation from the perspective of 3 trailblazing Trustees.
Turning insight into ideas
We will share a clear process and practical exercises you can use to come up with insight-led ideas. We’ll discuss common ideation mistakes and how to fix them, and help you bridge that gap between information and inspiration.
Conversational AI: Opportunities, Risks, and Open Questions
This session will provide a brief history of the recent wave of large language models, illuminate some of their intriguing capabilities, and provide a broad overview of the social and ethical questions that they raise as they become part of mainstream human-computer interaction. Drawing upon her extensive experience working at the intersection of ethics, cognitive science, and AI, Winnie will provide a critical insight into how we might critically evaluate the role of conversational AIs in our lives.
How much will it raise? How to budget for and measure innovation
Learn how to approach innovation in fundraising with realistic strategies, from building a business case and forecasting income to setting measurable milestones and embracing ‘positive failure.
Bringing innovation out its silo into day to day
In this session, with UNHCR, we’ll consider how innovation can be embedded into daily delivering helping you and your organisation build an experimentation culture that comes without huge cost.
Fundraising Tech
Reimagining Fundraising – How to Unlock More Gifts with AI
During this session, we’ll be exploring how ambitious, forward-thinking charities are harnessing artificial intelligence to drive further successes right across their IG programmes.
CharityBI: automate admin, centralise data and save loads of time!
CharityBI is helping charities save loads of time, centralise their supporter data, build data confidence, reduce costly human errors and ultimately deliver brilliant supporter experiences. Join us to learn more.
Getting the Most From Canva
In this session I will share tips to set up your brand in Canva, and create templates that can help retain brand identity while also saving you and your team time.
AI and Machine Learning to revolutionize fundraising
Join us for our sesion as part of Fundraising Tech, where we’re spilling the secrets on how we’re using cutting-edge tech like AI and Machine Learning to revolutionize the fundraising scene.
Beyond the Like Button: Cracking the £1 million code with Dementia UK’s Facebook fundraising strategy
Tune in as GivePanel’s Head of Customer Success, Jill O’Herlihy, engages in an insightful conversation with Dementia UK trailblazers, Virtual Events Manager, Lucy Brown, and Virtual Events Executive, Lucy Canning…
Becoming confident with contactless giving
In this session, you’ll be joined by the experts at JustGiving and LibertyPay to give you the confidence to get started with contactless giving.
Making Giving Easier in an Increasingly Cashless Society
In an increasingly cashless society we look at the treads around cashless giving, different tools technologies that can give you cashless giving options, and the latest advances in the sector.
The Human Stack – Tired of Bad Data? Focus On Feelings, Not Features
This session explores how human emotions, expectations, and experiences shape nonprofits’ technology success, emphasizing the need to balance tech implementation with human behavior for better engagement and outcomes.