Room 1: Behind the Scenes

The Human Stack – Tired of Bad Data? Focus On Feelings, Not Features
Speaker: Tim Lockie, The Human Stack
Ever wonder why some organizations rave about their technology, and others feel in a constant state of SOS? If you are using today’s modern tools and are not feeling optimistic about your technology, chances are, it’s not the technology that got you there. Human emotions, expectations, and experiences significantly impact nonprofits’ use of the technology they have, for better or for worse. Technology is innately human; after all, humans built every (mega)bit of it. Therefore, when implementing and using these technologies, we must remember to pay as much attention to the human element as the tech itself. This session evaluates how human aspects like emotions, expectations, and experience affect a nonprofit’s technology engagement from implementation to everyday operations and how behavior changes can create better outcomes.

Connected Fundraising: Providing More Tools & Better Stewardship for Your Supporters
Speakers: David Boorman, Social Sync & Julia Beales, MND Association
Social Sync uses real-time fundraising data from multiple platforms to power amazing behavioural stewardship experiences. Hear from the MND Association about how this tech kept their October Facebook Challenge on track despite the turmoil in the sector at the time.

5 Ways to Maximise your Fundraising Through Data & Getting the Most Out of a CRM Integration
Speaker: Will Swan-Bell, Enthuse
Director of Product and Support at Enthuse, Will Swan-Bell will take you through his top tips and recommendations on maximising your charity’s fundraising strategy through data. If you’re a small charity that has not yet engaged with a CRM integration, or a large organisation that is looking to get more out of theirs, join us for this session to hear about how you can harness your data to ensure maximum engagement with your supporters.

The 2024 Data Protection Law That Could Transform Your Fundraising
Speaker: Mark Burnett, Hope & May
Data protection is an ever-changing landscape and in 2024 will see further amends to UK law with the introduction of new data protection and digital information act. This law will include significant changes, including the appointment of a Senior Responsible Individual (A new mandatory role for many charities) and the ability to use ‘soft opt-in’ by charities, for the first time. In this session, find out how this will impact your charity and potentially increase your fundraising capacity.

Room 2: The User Experience

Making Giving Easier in an Increasingly Cashless Society
Speaker: Brian O’Neill, iDonate
In an increasingly cashless society we look at the treads around cashless giving, different tools technologies that can give you cashless giving options, and the latest advances in the sector. There are a range of different options to allow for contactless donations, and they can open a new world in both giving , but also creative messaging.

Becoming confident with contactless giving
Speaker: Jordyn Baillie, JustGiving & Mark Mellor, PAYA Group (LibertyPay)
QR codes, NFC tags, portable donation devices… With so many contactless giving options available to charities, it can at times feel a bit overwhelming. In this session, you’ll be joined by the experts at JustGiving and LibertyPay to give you the confidence to get started with contactless giving.

Beyond the Like Button: Cracking the £1 million code with Dementia UK’s Facebook fundraising strategy
Speakers: Jill O’Herlihy, GivePanel; Lucy Brown & Lucy Canning, Dementia UK
In our post-pandemic world, does Facebook fundraising still have the potential to revolutionise nonprofit fundraising and become a key pillar in your digital strategy? Dementia UK sure thinks so and, by partnering with GivePanel and investing in their team, have truly harnessed the power of social media and crafted a robust fundraising approach that is both impactful and sustainable. Tune in as GivePanel’s Head of Customer Success, Jill O’Herlihy, engages in an insightful conversation with Dementia UK trailblazers, Virtual Events Manager, Lucy Brown, and Virtual Events Executive, Lucy Canning, to discover how they built and scaled a Facebook Challenge programme that is now an integral pillar in their long-term digital fundraising roadmap. Get ready to elevate your fundraising game and incorporate innovation into your approach – because in this digital age, success isn’t just measured in likes, but in £1 million milestones.

Getting the Most From Canva
Speaker: Bobi Robson, BeMoreDigital
Do you get asked by your community fundraisers for help with promoting their events and activities? Do you wish that you could share a great group of templates that they could use to personalise and promote how they’re supporting your charity? Canva is a simple to use design tool that can really help your content stand out from the crowd. In this session I will share tips to set up your brand in Canva, and create templates that can help retain brand identity while also saving you and your team time.

Delegate Bag

CharityBI: automate admin, centralise data and save loads of time!
Speaker: Sean Donnelly, CharityBI
CharityBI is the brand new platform that automatically imports and standardises your supporter data from platforms like JustGiving, CAF and Enthuse, so you can get data into your CRM quickly and easily. Stop spending hours of staff time manually downloading, de-duplicating, cleaning and uploading… None of us should be doing that in 2023! Join Co-Founder Sean Donnelly for a whistle-stop tour of CharityBI. You’ll hear case studies from charities that are using CharityBI’s integrations with JustGiving, Enthuse, Stripe, Mailchimp, CAF and more. CharityBI is helping charities save loads of time, centralise their supporter data, build data confidence, reduce costly human errors and ultimately deliver brilliant supporter experiences.

More details coming soon…