Building Your In-house Telephone Team: How to Get Started and What calls to prioritise
Learn how to confidently set up an in-house telephone fundraising team
Archives
What Makes a Great Telephone Fundraiser?
Whether you run a calling team or partner with an agency, this session will give you a fresh perspective on what makes a good call truly great.
Pick up the phone with confidence!
In this session Simon will give you the tools you need to make calls your supporters WANT to receive.
Case study: behind the scenes of Greenpeace’s telephone fundraising
This session provides an in-depth look at Greenpeace UK’s lead generation funnel, detailing how it integrates with our telephone fundraising
Let’s replace Telephone Fundraisers with robots
Focus on being efficient first before assuming that new gadgets are the solution.
Phone call formulas: what’s a ‘good’ call & how to measure it
Whether you’re picking up the phone yourself or managing others who are, this session will leave you with a clear blueprint for what a great call sounds like, and how to create more of them.
Working in partnership with your Telemarketing agencies
I will provide you with insights that will help you establish meaningful dialogue and a successful way of working with your agency partners.
Maximising Telemarketing ROI – Infinity Loop
Our session will explore how to work in a collaborative cross-departmental way to unlock the full potential of your audience to create an infinity loop of value, breaking away from linear siloed campaign models.
The Digital Decrease: Where to find new leads
Join us for a panel discussion with digital and marketing leads from UK charities as they share their real-life experiences navigating the shifting digital landscape.
From attraction to conversion – how continuity drives success
In this session we will explore why continuity between recruitment and conversion is key
Keeping Donors for the Long Haul: How Great Supporter Experiences Reduce Attrition
By the end of the session, you’ll have practical ideas for integrating telephone calls into your supporter engagement strategy.
Telephone fundraising best practice: trends and insights for the future of phone calls
This session is designed to offer key insights to frame the conversations and sessions to follow.
Tap into Giving: How to Boost Community Fundraising with Contactless Donations
Whether you’re just starting out or looking to optimize your current approach, this session will give you the confidence to future-proof your fundraising.
Supercharge Your Outreach: Next level digital marketing for community fundraisers
Let’s dive deep into how to reach donors, how to get them excited from the very first touchpoint, and how to keep them engaged with your charity – even when they’re no longer donating or fundraising.
Fundraising and comms: two sides of the same coin?
This session will discuss the challenges both public fundraising and communications teams have when wanting to use social media to tell stories and engage with supporters.
Managing boundaries and difficult conversations
In this honest and practical session, Megan will guide you through strategies to protect your wellbeing while thriving in this unique and challenging landscape.