On Demand
Welcome to the Supporter Experience Collection

Unlimited access from £25.00 / month
Become a member to gain unlimited access to our extensive content library, packed with valuable resources and insights on fundraising. Plus, stay ahead of the curve with free entry to all our upcoming events.
More is More – Growing Your Individual Giving Digital Product Portfolio
Charities often produce an online donation page that suits all supporters, but asking engaged supporters to go through an entire first time donor process every time they wish to support can be impersonal, and create friction which leads to a poorer supporter experience.
On Demand
Supporter Experience Conference
Invest in your supporter relationships and get results!
High value fundraising and disability – how I make it work
Working with a disability/chronic illness can be very challenging. In this session Emma will talk about how she maintains a successful career in fundraising and volunteering whilst managing her 3 chronic health conditions.
Creative Approaches to Prospect Research
In this session, I will provide you with tips and tricks based on my experience with how to conduct successful prospect research and donor profiling for your organisation.
CharityBI: automate admin, centralise data and save loads of time!
CharityBI is helping charities save loads of time, centralise their supporter data, build data confidence, reduce costly human errors and ultimately deliver brilliant supporter experiences. Join us to learn more.
Getting the Most From Canva
In this session I will share tips to set up your brand in Canva, and create templates that can help retain brand identity while also saving you and your team time.
AI and Machine Learning to revolutionize fundraising
Join us for our sesion as part of Fundraising Tech, where we’re spilling the secrets on how we’re using cutting-edge tech like AI and Machine Learning to revolutionize the fundraising scene.
Beyond the Like Button: Cracking the £1 million code with Dementia UK’s Facebook fundraising strategy
Tune in as GivePanel’s Head of Customer Success, Jill O’Herlihy, engages in an insightful conversation with Dementia UK trailblazers, Virtual Events Manager, Lucy Brown, and Virtual Events Executive, Lucy Canning…
Making Giving Easier in an Increasingly Cashless Society
In an increasingly cashless society we look at the treads around cashless giving, different tools technologies that can give you cashless giving options, and the latest advances in the sector.
JustGiving x GivePanel: Fundraising on Facebook, Instagram & TikTok
Leave this session knowing how the JustGiving and GivePanel integration helps your charity to increase fundraiser activations, improve supporter experience and monitor performance in one place.
What I learned in my first year as an individual giving fundraiser
This is a Q&A addressing the challenges facing a new IG fundraiser and how to become confident in the role. Learn how to smash your targets, build relationships and make the role your own.
How to use your summer months to maximize your end of year campaign goals
In this session, Jess will walk you through three ways that you can use your summer months to put in the prep work so that you are able to maximize your end of year campaign results.
How to make every donor feel like a major donor (without spending major time on them)
In this presentation, Rachel Bearbower will teach you a simple hack to one of your most time-consuming tasks. You’ll walk away with time-saving templates and oodles of time back on your day.
Lightning sessions: 7 Minutes To Incredible Online Giving Pages
In under 10 minutes, you’ll have a better understanding of how your donation form can make a significant impact on the success of your online fundraising efforts. You’ll also learn about a few design insights that you can implement right away to achieve immediate impact.
Lightning sessions: “Are you talking to me?” Knowing your audience and why it matters.
In this quick Lightening Session, we’ll be chatting about how to get to know your donors and your audience at scale.
Panel: Legacies, Management and Language
Jen and Fraser promise that at session’s end you’ll have inspiration, confidence and ability to engage in the legacy conversations – and raise a LOT more money!