Welcome to the Supporter Experience Collection

Fireside chat with Enthuse and The Commonwealth Graves Foundation about how charities can use new types of digital technology to retain existing supporters and entice new donors.

Hear from Houston Ballet about their successful 2021 hybrid gala – which surpassed goal by more than 50 percent!

Join Helen to get answers to all of your burning questions on how to get the most out of your groups.

You’ll leave with straightforward takeaways and tips to creating meaningful online donor experiences during a global pandemic and beyond.

In this swift session we’ll give you a whistle-stop tour of the research we commissioned to find out more, and what that research might mean for how you fundraise.

How do you make your campaigns stand out from the crowd? How do you use creativity as a way to build long term engagement from supporters? How do you grow your database and find new audiences? We shall touch on these questions and more in this session.

In this session, Brian O’Neil of iDonate discusses how contactless payments can make every space an opportunity to recieve donations.

In this session, Jill O’Herlihy and Simon Varley from GivePanel will show that by embracing social fundraising you can hedge against this.

Topics to be discussed will include platform pricing, tips for transitioning platform if your charity has been affected by the closure of VMG and a demo showing how easy setting up a recurring donation can be.

Whether you’re data allergic or a seasoned Excel jockey, we’ll cover ways to really make your data work for you.

Michael Hoffman of Gather Voices discusses using video to accelerate your impact.

In this session, JustGiving will share how they have overhauled their email journey for online fundraisers and how using data-driven recommendations is already driven a statistically significant uplift in donations.

This session provides you with many examples and best practices to make your monthly donor program even more powerful than ever before!

Being data driven and strategic in your decision making is one of the best ways that a small shop can move their mission forward. But — in a world of so many data points, what do you actually need to keep track of in your small nonprofit?

Jess will share her experience of launching Refugee Routes showing how integral being agile, storytelling through stewardship and utilising tech was to the success of the campaign.

I’m passionate about small charities and the Radio 4 appeal is one place where small charities can compete on a level playing field. I’ve broadcast two radio four appeals raising £30k in 2017 and £60k in 2020.