On Demand
Welcome to the Face-to-Face and Telephone Fundraising Collection
Unlimited access from £25.00 / month
Become a member to gain unlimited access to our extensive content library, packed with valuable resources and insights on fundraising. Plus, stay ahead of the curve with free entry to all our upcoming events.
Face-to-Face Fundraising
The Basics of the Art of Influence in Face to Face Fundraising
Explore the basics of influence in face-to-face fundraising and how understanding human behaviour can strengthen trust, connection, and donor motivation.
International panel discussion on what are the hottest topics, biggest challenges, greatest opportunities
Join an international panel exploring the challenges, innovations, and future of face-to-face and telephone fundraising, and how the two channels are increasingly connected.
Beyond the welcome: cross-channel TM strategies to raise more money
Explore how continuing the conversation after face-to-face fundraising – through welcome and telemarketing calls – can improve retention, engagement, and long-term supporter value.
Stop Chasing Sign-Ups: The Regular Giving Strategy That Drives Real Growth
Discover how to build a high-performing regular giving strategy that connects acquisition, retention, and long-term donor value for sustainable fundraising growth.
From Interruption to Immersion: Reinventing F2F Fundraising
Challenge traditional face-to-face fundraising approaches and explore how experiential and immersive design could improve engagement, performance, and ROI.
Quality In, Quality Out: The Benefits of Premium Site Strategy
Explore how to choose high-quality private sites and why site selection plays a crucial role in compliance, performance, and supporter experience in face-to-face fundraising.
Inside the CIoF’s First Dialogue Fundraising Report
Explore the latest CIOF benchmarking insights on face-to-face fundraising, unpacking key trends, regulatory challenges, and the future direction of the channel.
Embracing change: engaging donors with personalised technology and AI tools
Explore how face-to-face fundraising is evolving through AI, digital tools, and new donor experiences that improve engagement, efficiency, and long-term retention.
Telephone Fundraising
International panel discussion on what are the hottest topics, biggest challenges, greatest opportunities
Join an international panel exploring the challenges, innovations, and future of face-to-face and telephone fundraising, and how the two channels are increasingly connected.
Integrating Telephone & Digital for Seamless Supporter Journeys
Discover how Hynt and the National Youth Orchestra built a supporter-first, multi-channel fundraising approach that improves conversion, retention, and overall supporter experience.
Safeguarding Fundraisers: What the New Code Requires
In this panel discussion, we’ll explore how the Donor Code of Conduct can help shape clearer expectations of behaviour and support wider conversations about safeguarding fundraisers across the sector.
On Demand
Face-to-Face and Telephone Fundraising Conference 2026
Exploring what’s next for face-to-face and telephone fundraising in a digital world.
Building Your In-house Telephone Team: How to Get Started and What calls to prioritise
Learn how to confidently set up an in-house telephone fundraising team
Pick up the phone with confidence!
In this session Simon will give you the tools you need to make calls your supporters WANT to receive.
Case study: behind the scenes of Greenpeace’s telephone fundraising
This session provides an in-depth look at Greenpeace UK’s lead generation funnel, detailing how it integrates with our telephone fundraising
Let’s replace Telephone Fundraisers with robots
Focus on being efficient first before assuming that new gadgets are the solution.