Face-to-Face and Telephone Fundraising Conference 2026

Dialogue Fundraising in a Digital World

In a world of algorithms, automation, and AI, the most powerful fundraising channel is still the one that starts with “hello”.

This year’s Face-to-Face & Telephone Fundraising Conference, curated in partnership with REAL Fundraising, celebrates the people behind dialogue fundraising – the fundraisers, managers, and leaders who know that human-to-human connection is what keeps donors inspired, loyal, and giving.

Back for the third year, we’re bringing face-to-face and telephone fundraising together under one virtual roof – with more insights, more sessions, and more space to share, connect, and celebrate the channel that continues to deliver year after year.

What You’ll Learn

Across a packed one-day programme, you’ll hear from in-house teams, agencies, regulators, and innovators on what’s working right now – and what’s next – in dialogue fundraising.

Benchmarking & Insight
What the 2025 Dialogue Fundraising Report tells us about acquisition, retention, and ROI. Understand current performance benchmarks, what good looks like, and where the opportunities for growth are in face-to-face and telephone fundraising.

Compliance & Safeguarding
Step-by-step guidance on the new Code updates – protecting fundraisers and supporters alike. Learn what the refreshed Code of Fundraising Practice expects of organisations and how to implement practical safeguarding for your teams.

Running F2F In-House
How to start, scale, and sustain your own teams (and prove the value to your board). Real case studies from charities building in-house face-to-face programmes, including budget planning, recruitment, training, and ROI demonstration.

Ethics & Experiential
The big debate – when immersive fundraising inspires, and when it oversteps. Navigate the ethical considerations of public-facing fundraising whilst maintaining supporter trust and team wellbeing.

Data & Integration
How F2F, telephone, and digital teams can work together to drive lifetime value. Learn strategies for integrating dialogue fundraising with digital channels to create seamless supporter journeys and maximise donor retention.

Innovation & Growth
From inflation-proof giving to creative donor experiences, what’s helping fundraisers thrive in 2026. Discover new approaches, technologies, and tactics that are delivering results in dialogue fundraising right now.

Who Should Attend

This event is for:

• Face-to-face and telephone fundraising managers
• In-house fundraising teams and charity leaders
• Agencies, suppliers, and partners in dialogue fundraising
• Anyone passionate about keeping fundraising human
• Fundraising directors responsible for dialogue channels
• Direct marketing teams integrating F2F and telephone

Whether you’re building a new team, relaunching your programme, or looking for fresh ideas to strengthen existing operations, you’ll leave with practical tools, proven tactics, and renewed confidence in the work you do.

Why Dialogue Fundraising Matters

Despite what your neighbour Jon says about door knockers, face-to-face and telephone fundraising continue to deliver sustainable income for charities across the UK.

Dialogue fundraising builds relationships that last. It recruits regular givers who stay committed. It creates the donor pipeline that feeds your major gifts programme. Done right, it’s one of the most effective ways to engage supporters, build loyalty, and increase lifetime value.

The challenge? Economic pressure, evolving donor expectations, new Code requirements, and the integration of digital channels mean dialogue fundraising in 2026 looks different than it did even two years ago.

This conference addresses those challenges head-on, giving you the insights, strategies, and practical guidance to ensure your dialogue fundraising programme delivers real results – ethically, effectively, and sustainably.

What Makes This Conference Different

Partnership with REAL Fundraising
Curated in partnership with REAL Fundraising, specialists in dialogue fundraising strategy and execution. Their expertise ensures the programme addresses the real challenges facing F2F and telephone teams right now.

Practitioner-Led Sessions
Learn from people actually doing the work – in-house teams, agency specialists, and charity leaders sharing what’s working in their programmes today, not theoretical best practices.

Balanced Programme
Strategic sessions for leaders making investment decisions alongside tactical sessions for frontline fundraisers converting supporters. Compliance guidance alongside innovation showcases. Something for everyone in the dialogue fundraising ecosystem.

Two-Room Format
Run your own day. Choose the sessions most relevant to your role and challenges. Move between rooms to build a personalised learning experience.

Key Topics Covered

• 2025 benchmarking data – Performance metrics, acquisition costs, retention rates, ROI
• Code of Fundraising Practice updates – New requirements and practical implementation
• In-house team building – Recruitment, training, management, budgeting
• Safeguarding fundraisers – Protecting teams in public-facing roles
• Integration strategies – Connecting F2F, telephone, and digital for seamless journeys
• Donor retention tactics – Keeping supporters engaged beyond the first gift
• Innovation in dialogue – New approaches, technologies, and creative strategies
• Agency partnerships – Getting the best results from external partners
• Budget planning – Making the case for investment and forecasting returns

Speakers & Partners

Featured speakers include experts from:

• Veritus Group
• REAL Fundraising (conference partner)
• Funraisin
• Charity in-house teams sharing real case studies
• Regulatory bodies providing Code guidance
• Agency specialists demonstrating innovation

Full speaker lineup available in the programme section.

Event Details

Date: Wednesday, 23 April 2026
Time: 12:00pm BST
Format: Full-day virtual conference
Structure: Two rooms running simultaneously
Access: Live sessions + on-demand replay for 30 days (unlimited for members)
Networking: Virtual networking rooms and live chat throughout
Accessibility: All sessions subtitled

Ticket Price: £75
Members: FREE (included in membership)

Payment Options: Pay by card for instant access or request an invoice for finance teams.

Who We’re For

If you manage face-to-face or telephone fundraising programmes, lead dialogue fundraising strategy, work frontline converting supporters, partner with agencies, or simply believe in keeping fundraising human – this conference is built for you.

Come ready to learn, share, challenge, and celebrate dialogue fundraising with people who understand why human-to-human connection still matters in 2026.

After the Conference

All sessions are recorded and available on-demand for 30 days after the event (unlimited access for members). You’ll also receive:

• Digital delegate bag with resources and templates
• Access to speaker slides and materials
• Networking connections made during the event
• Certificate of attendance (CFRE-eligible for applicable sessions)

Register Now

Face-to-face and telephone fundraising isn’t going anywhere. It’s evolving. This conference shows you how to evolve with it.

Book your place today and join the UK’s leading dialogue fundraising event.

£75 per person | FREE for Fundraising Everywhere members